PRIVACY POLICY

Data Controller: Rail Trip Planner

Contact Email: info@railtripplanner.com

Location: Seville, Spain

1. Purpose and Legal Basis for Processing

We collect and process basic personal data (such as your name and email address) exclusively to process your custom travel itinerary requests and deliver our digital services. The legal basis for this processing is contractual necessity (execution of a contract), as we require this information to fulfill and deliver the requested service.

2. Data Retention

We retain your personal data for a maximum period of 2 years after service delivery to ensure proper customer support and resolve any queries regarding your itinerary, unless you request its deletion earlier.

3. Data Sharing and International Transfers

We do not sell, rent, or share your personal data with third parties for marketing purposes. All payment processing is handled externally and securely by Stripe Inc. International data transfers to Stripe operate under standard contractual clauses approved by the European Commission, ensuring your financial and personal data remains protected. We do not store your credit card details.

4. Cookies

This website uses cookies to optimize your browsing experience. Detailed information about the cookies we use can be found in our dedicated Cookie Policy page, which is accessible via our website footer.

5. Your Rights

You have the right to access, rectify, restrict, or delete your personal data at any time. To exercise these rights, please contact us at info@railtripplanner.com. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es if you believe your data has been mishandled.